Targa Telematics S.p.A.
Privacy Policy
Revision no. 02
1 Processing of personal data
Targa Telematics and the other companies in the group process personal data on behalf of and following the instructions of their customers, and therefore act as Data Processors pursuant to GDPR Article 4, paragraph 8. In some cases, Targa Telematics and the other companies in the group determine the purposes of the processing and the personal data, acting as Data Controllers pursuant to GDPR Articles 4, paragraph 7, and 26. This information is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and current national legislation, to those who interact with the web services of TARGA TELEMATICS S.P.A. and the other companies in the group.
1.1 Browsing data
The computer systems and software procedures used to operate this website, during their normal operation, process certain personal data, the transmission of which is typically implicit in the use of Internet protocols.
This information is not collected to be associated with any specific data subject; however, by its very nature, it could, through processing and association with third-party data, identify users.
This category of data includes the IP addresses or domain names of the computers used to connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response provided by the server (e.g., success, error, etc.), and other parameters related to the user’s operating system and computer environment.
This data is used solely for the purpose of obtaining anonymous statistical information on the use of the site, to monitor its proper functioning, and is deleted once the processing is complete. The data may also be used to ascertain responsibility in the event of hypothetical cybercrimes against the site.
1.2 Data provided voluntarily by the user
The optional, explicit, and voluntary sending of emails to the addresses provided on this site, including by filling out specific forms, results in the subsequent acquisition of the following data:
- User account information: The user may provide, if agreed, their name, surname, email, mobile phone number, and other data necessary to provide the activated service and fulfill the agreements with the Data Controller.
- User messages: Targa Telematics and the companies in the group may collect emails sent by the user to the assistance services for the sole purpose of addressing the user's request and, possibly, generating statistics on the types of issues or suggestions for improving the services offered. The emails sent are stored on secure servers operated by companies that are GDPR-compliant and provide their services within the EU. It is requested that anyone who has received a message from these email addresses by mistake refrain from using it and delete it.
1.3 Purpose and Basis judges
The collection and processing of voluntarily provided personal data are carried out for the following purposes and based on the respective legal grounds:
Legal basis (art.6 GDPR)
Processing requests for information or support regarding the services provided and the products/solutions sold directly by TARGA TELEMATICS S.P.A. and the other companies in the group, as well as processing any type of mailing, including contact forms. Creation of statistics for the continuous improvement of the service.
Legal basis (art.6 GDPR)
Specific request of the data subject – explicit consent of the data subject Article 6, paragraph 1, letter a
Management of E-recruitment and/or other types of professional collaboration
Legal basis (art.6 GDPR)
Specific request of the data subject – explicit consent of the data subject Article 6, paragraph 1, letter a
Subscription to the newsletter service (the newsletter does not contain commercial and/or promotional content)
Legal basis (art.6 GDPR)
Specific request of the data subject – explicit consent of the data subject Article 6, paragraph 1, letter a
Provision of telematic services
Legal basis (art.6 GDPR)
Specific request of the data subject – explicit consent of the data subject Article 6, paragraph 1, letter a.
If the data are processed to pursue the legitimate interests of the Data Controller under Article 6, paragraph 1, letter f, a data protection impact assessment will be conducted to ensure that the processing does not adversely affect the rights and freedoms of the data subjects. In cases where Targa Telematics or other companies in the group act as Data Processors, it is the responsibility of the Data Controller; however, Targa Telematics may offer support if requested by the Data Controller. In cases where Targa Telematics or the other companies in the group are Data Controllers, the risk analysis regarding legitimate interests will be conducted independently.
In addition, the following information will be collected automatically:
- Third-Party Service Providers. We work with third-party service providers to optimize this website in a qualified manner. These providers are subject to the same privacy restrictions as in this policy.
The collection and recording of data, as listed above, will take place for specific, explicit, and legitimate purposes and in a manner compatible with these purposes, as part of the processing necessary for the company’s activities. The data will be collected accurately and, if necessary, updated appropriately, ensuring that they are relevant, complete, and not excessive in relation to the purposes of the collection. Their storage will be limited to the period necessary for the purpose for which they were collected and will subsequently be processed in accordance with the GDPR and applicable national legislation..
Personal data may be processed using paper or electronic tools suitable for recording and storing the data, and, in any case, in a manner that ensures the security and protection of the data subject. Specific security measures will be implemented to prevent data loss, unlawful or incorrect use, and unauthorized access, in full compliance with Article 32 of the GDPR and applicable national legislation.
2 Recipients
2.1 Communication of data
Without prejudice to communications made in compliance with legal obligations, all data collected and processed may be communicated to:
- Subjects to whom it is necessary to communicate the data for the execution of a contract to which the data subject is a party, or for the execution of pre-contractual measures adopted at the request of the data subject, as well as, in general, for the pursuit of the purposes.
- Subjects who carry out processing on behalf of the Data Controller in their capacity as Data Processors pursuant to Article 28 of the GDPR, such as those providing services for the management of information systems and telecommunications networks (including email). The complete and updated list of Data Processors is available from the Data Controller upon request.
- Subjects authorized to access the data under current legislation and/or those to whom the data must be communicated due to legal obligations
Personal data may be processed by employees and consultants assigned to the competent offices of the Data Controller, who are explicitly authorized to process the data pursuant to Article 29 of the GDPR and current national legislation.
2.2 Data transfers abroad
Personal data is not transferred outside the European Economic Area.
Should the need arise for a transfer abroad, this will only be carried out for the purposes related to this policy, i.e., technical aspects related to the structure of the company’s information system and/or the application of technical and organizational measures deemed appropriate by the Data Controller (Article 32 GDPR), exclusively in compliance with Articles 44 et seq. of the GDPR. This includes situations such as: the presence of adequacy decisions (Article 45 GDPR) and/or appropriate safeguards, provided that the data subjects have the rights to enforce effective remedies (Articles 46 and 47 GDPR), or where, from time to time, it falls within one of the specific exceptions referred to in Article 49 GDPR.
3 Data retention
3.1 Data retention period
The data are stored for a period not exceeding the achievement of the purposes indicated in this policy. In particular, the data will be stored in our archives according to the following parameters:
- Data provided voluntarily by the user: until the completion of the service or according to any deadlines provided by law, in any case, no later than 2 years.
- Data processed for the newsletter service: until the user unsubscribes from the service. To stop receiving the newsletter, click on the link at the bottom of any email related to the newsletter service, or, in case of issues, send a request through the available user channels.
In relation to the specific limitations provided by law, the data may be stored for a longer period for the establishment, exercise, or defense of a right in court.
The verification of the obsolescence of the data stored, in relation to the purposes for which they were collected, is carried out periodically.
4 Data subject rights and how to exercise rights
4.1 Rights of the data subject
Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, transfer, and delete your information, as well as the right to restrict and object to certain types of information processing, pursuant to Articles 15 to 22 of the GDPR.
4.2 How to exercise the rights of the data subject
The data subject can access or transfer their information through a simple request to the company by email at: privacy@viasatonline.it and dpotarga@targatelematics.com/uk-en. This request will be fulfilled within the technically required timeframe and, in any case, no later than 90 days from receipt of the request. If the data subject is dissatisfied, they can contact the Data Protection Authority directly.
4.3 Unsubscribe from the newsletter service
To stop receiving the newsletter, please click on the link at the bottom of any e-mail relating to the newsletter service, or, in case of problems, send a request to: info@viasatonline.it, privacy@viasatonline.it and dpotarga@targatelematics.com/uk-en.
5 Banners and cookies
5.1 Third - party banner ads
Targa Telematics and the other companies in the group do not display third-party advertising banners. There is no intention to adopt them; if this changes, we will update this policy accordingly.
5.2 Cookies, plugins and services for interaction with external platforms
A cookie is a small text file. Websites ask your browser to store cookies on your computer or mobile device.
We use cookies to understand, ensure, operate, and provide our services via the web. For example, we use cookies:
- To identify each user session until it is disconnected, without any reference to the device of origin, name, relationship with the data read, collected or processed.
- To help Targa Telematics understand how our services are used, and to personalise them; in particular, to analyze the functions most used by users and to improve and optimize the experience.
Complete information on the use of cookies and interaction services with external platforms (e.g. social networks) of this website is available at the following link: Cookie Policy of the website
To control, accept or change cookies, simply follow the instructions provided by your browser or device (usually found in “Settings” or “Preferences”) to change your cookie settings. Please note that if you set your browser or device to disable cookies, some of our services may not function properly or completely.
6 Updates
The above policy was last updated in December 2024. The Company reserves the right to modify or update it to reflect any changes related to legal requirements or its processing activities. Any updates will be posted on this website and will become effective from the time of posting. The user can review the updated policy and choose whether to continue using our services.
7 Contacts
For more information, you can contact the Data Protection Officer at the following addresses:
Targa Telematics spa
To the C.A. Data Protection Officer
Via E. Reginato, 87
I-31100 Treviso
Email: dpotarga@targatelematics.com/uk-en or privacy@viasatonline.it.
Any complaints can also be addressed to the local Data Protection Authority.