Artificial Intelligence set to gain traction among fleet managers, new research from Targa Telematics reveals

The use of Artificial Intelligence is set to increase significantly among fleet managers and mobility operators, according to new research conducted by the Fleet Management Watch of Targa Telematics, one of the world’s leading players in AIoT (Artificial Intelligence of Things) for the development of digital solutions and platforms for connected mobility, in collaboration with the Connected Vehicle & Mobility Observatory of Politecnico di Milano School of Management.

In a study dedicated to the Italian market, 73% of fleet managers said they are considering and currently assessing the implementation of AI-based solutions within their fleet management operations, while only 23% ruled out this possibility in the near future.

Predictive maintenance (38%), anomaly detection (24%), predictive analytics dashboards (19%) and consumption analysis and optimisation (14%) emerged as the most important areas for AI integration. The Politecnico di Milano research also examined vehicle users’ perceptions of the benefits of telematics, with 46% of respondents highlighting ease of use and 23% focusing on features such as operational support and assistance.

Targa Telematics’ Fleet Management Watch leverages analysis drawn from fleet and mobility managers participating in the Osservatorio Top Thousand and Osservatorio Top Hundred – permanent observatories established in Italy with the aim of monitoring key mobility themes. Open to companies operating over 1,000 vehicles and up to 999 vehicles respectively, the observatories manage together nearly 60,000 vehicles across different types of fleets, including corporate, operational, commercial and field service fleets.

“Artificial Intelligence represents the main driver of evolution in fleet management, as it unlocks a truly proactive approach centred on early identification of potential issues and enhanced support to decision-making,” said Michele Cipullo, Go To Market Manager at Targa Telematics. “Data from the Top Thousand and Top Hundred observatories confirms that the market is ready to fully embrace AI. We are no longer at the experimentation stage, but rather rapidly advancing along the adoption journey.”